PRIVACY POLICY
Last Updated: July 28, 2026
Twin City Tenant Check ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, twincitytenantcheck.com, or use our background screening services.
1. Information We Collect
We collect information that you provide directly to us when you request a tenant screening, fill out a contact form, or communicate with us. This may include your name, email address, phone number, physical address, and any specific details required to process a tenant background check.
2. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain our background screening services.
• Process your requests and communicate with you about your account.
• Respond to comments, questions, and customer service requests.
• Comply with applicable federal, state, and local screening laws.
3. Data Sharing And Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share information with third parties when necessary to perform background screening services (such as credit bureaus or court record repositories), to comply with legal obligations, or with your explicit consent.
4. Website Cookies
Our website may use standard "cookies" and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your individual browser settings, though doing so may affect your ability to use some features of our website.
5. Security Of Your Information
We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Human Trafficking Victim Rights (FCRA Block Requests)
Twin City Tenant Check is fully committed to protecting consumer rights under the Fair Credit Reporting Act (FCRA). In accordance with federal law and Consumer Financial Protection Bureau (CFPB) regulations, victims of human trafficking have the right to request that adverse or negative information resulting from trafficking be blocked from their background screening reports.
Your Right to Block Adverse Data
If you are a victim of a severe form of human trafficking or sex/labor trafficking, you may request that we block specific adverse information (such as evictions, collections, or criminal records) from your consumer report.
How to Submit a Block Request
To process your request, federal law requires that you provide specific documentation. Please submit your request to us in writing via email or mail with the following three elements:
• Proof of Identity: You must provide sufficient information to verify your identity. This includes a copy of your government-issued photo ID (e.g., Driver's License, State ID, or Passport), along with your full legal name, date of birth, and current mailing address.
• Victim Documentation: You must provide at least one official document, such as a determination from a federal, state, local, or tribal government entity; a document from a court; or a signed statement from a medical professional, social worker, victim service provider, or legal representative stating that you are a victim of trafficking.
• Identified Adverse Items: You must clearly identify the specific items of information on your Twin City Tenant Check report that resulted from human trafficking and that you wish to have blocked.
Upon receipt of your complete request, we will review the documentation and block the identified adverse information within 4 business days, in compliance with federal guidelines.
7. Contact Information
If you have any questions about this Privacy Policy, or if you need to submit a Human Trafficking Block Request, please contact our compliance team at:
Twin City Tenant Check
Email: mail@twincitytenantcheck.com
Mailing Address: 910 Ivy Avenue East . Saint Paul . MN . 55106
Phone Number: (651) 224-3002
Twin City Tenant Check ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, twincitytenantcheck.com, or use our background screening services.
1. Information We Collect
We collect information that you provide directly to us when you request a tenant screening, fill out a contact form, or communicate with us. This may include your name, email address, phone number, physical address, and any specific details required to process a tenant background check.
2. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain our background screening services.
• Process your requests and communicate with you about your account.
• Respond to comments, questions, and customer service requests.
• Comply with applicable federal, state, and local screening laws.
3. Data Sharing And Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share information with third parties when necessary to perform background screening services (such as credit bureaus or court record repositories), to comply with legal obligations, or with your explicit consent.
4. Website Cookies
Our website may use standard "cookies" and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your individual browser settings, though doing so may affect your ability to use some features of our website.
5. Security Of Your Information
We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Human Trafficking Victim Rights (FCRA Block Requests)
Twin City Tenant Check is fully committed to protecting consumer rights under the Fair Credit Reporting Act (FCRA). In accordance with federal law and Consumer Financial Protection Bureau (CFPB) regulations, victims of human trafficking have the right to request that adverse or negative information resulting from trafficking be blocked from their background screening reports.
Your Right to Block Adverse Data
If you are a victim of a severe form of human trafficking or sex/labor trafficking, you may request that we block specific adverse information (such as evictions, collections, or criminal records) from your consumer report.
How to Submit a Block Request
To process your request, federal law requires that you provide specific documentation. Please submit your request to us in writing via email or mail with the following three elements:
• Proof of Identity: You must provide sufficient information to verify your identity. This includes a copy of your government-issued photo ID (e.g., Driver's License, State ID, or Passport), along with your full legal name, date of birth, and current mailing address.
• Victim Documentation: You must provide at least one official document, such as a determination from a federal, state, local, or tribal government entity; a document from a court; or a signed statement from a medical professional, social worker, victim service provider, or legal representative stating that you are a victim of trafficking.
• Identified Adverse Items: You must clearly identify the specific items of information on your Twin City Tenant Check report that resulted from human trafficking and that you wish to have blocked.
Upon receipt of your complete request, we will review the documentation and block the identified adverse information within 4 business days, in compliance with federal guidelines.
7. Contact Information
If you have any questions about this Privacy Policy, or if you need to submit a Human Trafficking Block Request, please contact our compliance team at:
Twin City Tenant Check
Email: mail@twincitytenantcheck.com
Mailing Address: 910 Ivy Avenue East . Saint Paul . MN . 55106
Phone Number: (651) 224-3002
About Us
Established in 1989, Tenant Check is a local, family owned business specializing in Property Rental and Pre Employment applicant screening.
Tenant Check employs a combination of targeted data sources to return the most complete and verifiable intelligence about YOUR applicant. Many “instant” screening services return a “false positive” and cannot provide the true and accurate results obtained by the focused and thorough methods utilized by Tenant Check.
We are very proud of our record and our ability to provide comprehensive, detailed and objective information while protecting the rights of applicants and landlords. We would be equally proud to serve you as one of our valued clients. Put our research experience to work for you!
Tenant Check employs a combination of targeted data sources to return the most complete and verifiable intelligence about YOUR applicant. Many “instant” screening services return a “false positive” and cannot provide the true and accurate results obtained by the focused and thorough methods utilized by Tenant Check.
We are very proud of our record and our ability to provide comprehensive, detailed and objective information while protecting the rights of applicants and landlords. We would be equally proud to serve you as one of our valued clients. Put our research experience to work for you!
Contact Us
- Twin City Tenant Check, Inc.
- 910 Ivy Avenue East . Saint Paul . MN . 55106
- p . 651.224.3002 • f . 651.224.0207
- Send Us A File
Our Pages
- • New Clients
- • Rental
- • Employment
- • Payments
- • Rental Application